The Importance of Data Security in Direct Mail

How do companies keep sensitive information safe from hackers who are persistently working to infiltrate computer networks to steal identities, social media accounts, financial, health and other valuable personal information? It’s not enough for organizations to just say that this data is secured; they must be able to prove it.

At Johnson & Quin we support our marketing clients by promoting their products and services through direct mail. That entails handling lots of sensitive personal data – hundreds of millions of records every year! And, we do this by ensuring it is handled by only authorized staff and safe from prying eyes. Our security processes and procedures have also been audited by outside authorities to verify we have the controls in place to manage client data securely.

J&Q has successfully completed the 2019 SOC 2 Type 2 examination which verifies that our security processes are consistent, ongoing and sustainable. J&Q processes hundreds of millions of of records of consumer data each year for our clients, including many financial services, insurance, retail and other companies. It is essential that our handling of their data meets the top security and compliance guidelines not just most of the time, but on an ongoing and consistent basis so that clients are confident in the safety of their data, information and marketing materials.

To read the full press release on the achievement click here.

J&Q initially completed the SOC 2 Type 1 examination in 2018, which verified our security processes at that point in time. The SOC 2 Type 2 audit verifies that security processes are consistent, ongoing and sustainable which is key to ensuring the security of clients’ data and information throughout the year. Achieving this attestation demonstrates that security is just not an event but a part of the company culture at all levels.

Because security is so key to our clients, Manish Haria, J&Q’s VP, CISO (Chief Information Security Officer) and CIO (Chief Information Officer), is continually evaluating and updating our security program.

J&Q has successfully completed a rigorous examination of our data security processes and procedures under the AICPA® System and Organizational Controls (SOC) 2 Type 2 standards.

The SOC 2 Type 2 exam was administered by the professional IT assurance and compliance staff of 360 Advanced—a respected national Qualified Security Assessor and CPA firm based in St. Petersburg, FL. The SOC 2 report by an independent CPA firm provides clients with trust and confidence in J&Q’s security controls. This report (available upon request) provides detailed information and assurance regarding the security of systems used to process customer data.

Bottom line – J&Q’s clients can be confident in the controls we have in place to keep their information and data safe as we process and produce their direct mail programs.

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