What is Informed Delivery?
Informed Delivery is a Postal Service program that sends consumers an email with grayscale images of the mail pieces they will receive in the next day or two. Images are provided of the exterior, address-side of letter sized pieces that are processed and scanned through USPS automated sorting equipment. Images are not currently captured for flats, and some mail may bypass automation and will not be scanned. The images can be viewed via email, an online dashboard or mobile app. Individuals can sign up for the program at https://informeddelivery.usps.com/box/pages/intro/start.action. The service is available in most areas of the country, but not for every zip code.